Delivery & returns

Delivery options

Available delivery methods and fees are displayed during checkout based on the destination and service coverage configured for the store.

Cash on delivery

Where offered, you pay the delivery agent when your parcel is delivered. Our team may contact you to confirm the order and delivery details.

Receiving your parcel

Check the parcel and its contents when it is handed over. Contact customer service promptly if an item is missing or damaged.

Returns and exchanges

Contact the store before returning an item. Any applicable warranty, return or exchange conditions will be confirmed by the store team.